Delete your account

Information for the current Dobo service.

How to request deletion

Email andrii@shylenko.com from the email address you use to sign in to Dobo, with the subject “Delete my Dobo account”. If you cannot use that address, tell us which account it is and we will ask you to confirm ownership before acting. Uninstalling the app, signing out or removing a saved profile on your device does not delete your account.

What we delete

Your Dobo account and sign-in record; your Dobos, conversations, messages and uploaded files; your Dobo computers and their saved snapshots; and connections you set up to other services, which we disconnect. We confirm by email when deletion is complete, normally within 30 days of your request.

What we keep

If you paid for a subscription, invoices and payment records are kept for as long as Hungarian accounting and tax law requires. Security and abuse logs that are not linked to your conversation content may be kept for up to 90 days. Data that external services already hold under their own terms, such as accounts you connected, is governed by those services.

Deleting only some data

You can delete individual conversations and Dobos in the app. To ask for removal of specific data without closing your account, email the same address and describe what you want removed.